Job Purpose
Own end-to-end centralised collections for Auto & Equipment lease rental payments across corporate clients. Coordinate proactively with client finance/AP, internal banking operations, and key account managers to ensure accurate MIS/invoice submission, timely acknowledgements, on-time payment realisation, quick issue resolution, and complete post-closure documentation (NDC, reconciliations), while meeting agreed SLAs and regulatory/company policies.Duties and Responsibilities
• Client Coordination & Collections: Coordinate with corporate clients to collect Auto & Equipment lease rental payments as per agreed frequency (monthly/quarterly/annual). Track due dates, agreement terms, and exceptions; ensure realization within timelines.
• Pre-billing & MIS: Work with Banking Ops to prepare and submit MIS/annexures in the client-prescribed format; seek written confirmation of correctness; drive timely corrections if required.
• Invoicing: Coordinate invoice submission to clients as guided (with/without PO)
via the correct channel/portal/email; obtain acknowledgement/GRN where applicable; ensure 100% submission within TAT and accurate tagging.
• Payment Follow-up: Send reminders until credit is received; place calls/emails to AP/Treasury; capture payment advice/UTR; update trackers daily.
• Escalations: Escalate non-responsiveness or slippages to Key Account Managers and senior stakeholders as per the escalation matrix; document all actions.
• Overdues Management: Inform clients on days past due and contractual obligations; agree on promise-to-pay dates; monitor and drive closures.
• Reconciliations: Perform account reconciliation with client finance; circulate and obtain sign-off on ledger statements; maintain reconciliation formats and trackers.
• TDS & Deductions: Reconcile TDS and other deductions; collect TDS certificates/26AS support; raise credit/debit notes as per process; resolve mismatches swiftly.
• Residual Value / End-of-Term: Follow up for residual