Description
Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your career development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:





The ServiceNow Application Support Engineer role specializes in maintaining and providing technical support for ServiceNow platform by working closely with development teams, infrastructure partners, and internal clients for effective management of the platform and related system admin activities.

Your Primary Responsibilities:
- Administer and support the ServiceNow platform for the application operations organization, ensuring availability, performance, and reliability
- Review incident root cause analysis and implement corrective and preventive actions to reduce recurring issues
- Plan and execute ServiceNow upgrades, patches, and instance clones across development, test, and production environments
- Configure, manage, and monitor MID Servers to support integrations and platform connectivity
- Deploy application updates and configuration changes to pre‑production and production environments in accordance with ch

📌 Application Support Engineer (Hyderabad)
🏢 DTCC
📍 Hyderabad