02 Aug
|
Jobgether
|
India
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a MDR Team Lead based in India.
This role offers the opportunity to lead cybersecurity operations and protect organizations through advanced Managed Detection and Response services.
You will guide security analysts, oversee incident investigations, and ensure high-quality threat detection and response outcomes.
The position combines technical expertise, team leadership, operational management, and customer-focused security delivery.
You will work with security professionals to improve investigation processes, strengthen detection capabilities, and respond to evolving cyber threats.
Your leadership will directly contribute to enhancing security resilience, operational excellence, and customer trust.
This is an ideal prospect for an experienced cybersecurity professional who enjoys mentoring teams and solving complex security challenges in a global environment.
Accountabilities:
- Lead daily MDR operations by managing case queues, analyst workloads,
SLA performance, escalations, and resource allocation to ensure consistent service delivery.
- Oversee and guide security investigations, validating findings, assessing business impact, recommending response actions, and ensuring appropriate escalation management.
- Act as a key point of contact during customer and internal escalations by providing clear updates, risk assessments, recommendations, and resolution plans.
- Coach, mentor, and develop MDR analysts through case reviews, technical guidance, performance feedback, and knowledge sharing.
- Conduct quality assessments of investigations, documentation, customer communications, and operational processes to drive continuous improvement.
- Analyze operational metrics and dashboards to identify trends, risks, capacity challenges, and opportunities to improve service quality.
- Develop and maintain SOPs, playbooks, workflows, and knowledge r
📌 MDR Team Lead (India)
🏢 Jobgether
📍 India