Lead Eligibility and Benefits Verification operations, ensuring seamless processes and team development. Collaborate with teams to enhance service delivery and maintain high standards.
The candidate has to have Team Management experience. The person should reach out to the Insurance companies to check if the patients are eligible for the insurance.
Key Responsibilities at this Role
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Manage operations of the perks verification unit efficiently.
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Develop the team to enhance performance and growth.
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Train staff on best practices to ensure customer satisfaction.
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Analyze workflow to boost process quality and productivity.
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Implement team policies to foster motivation and retention.
Skill: The Expertise RequiredMust-Haves for this Role
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8-10 years in US Healthcare RCM process
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5+ years in team management
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Proven communication skills
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Experience working with Insurance and verification roles before.