Associate Staff Engineer, Workday HCM Functional Consultant –Support (India)

Associate Staff Engineer, Workday HCM Functional Consultant –Support (India)

02 Aug
|
Jobgether
|
India

02 Aug

Jobgether

India

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Staff Engineer, Workday HCM Functional Consultant – L1 Support based in India.

As an Associate Staff Engineer, Workday HCM Functional Consultant – L1 Support, you will play a critical role in ensuring the smooth operation and continuous improvement of Workday HCM applications for global business users. You will provide first-level functional support, troubleshoot system issues, and collaborate closely with HR, IT, and business stakeholders to deliver timely and effective solutions. This role offers the prospect to work across multiple Workday modules while contributing to system enhancements, process optimization, and knowledge management initiatives. You'll thrive in a collaborative, Agile environment that values analytical thinking, customer service, and continuous learning. If you enjoy solving functional challenges and supporting enterprise HR technology, this is an excellent opportunity to grow your expertise in Workday.

Accountabilities:




- Provide L1/L1.5 functional support for Workday HCM applications, ensuring prompt resolution of incidents, service requests, and user queries while meeting defined service levels.
- Troubleshoot issues across Workday modules, including Core HCM, Staffing, Compensation, Payroll, Benefits, Security, Business Processes, Reporting, and inbound EIB integrations.
- Perform Workday configuration updates, routine system maintenance, testing, validation, and support deployment activities for enhancements and releases.
- Collaborate with HR, business stakeholders, and IT teams to analyze functional requirements, resolve production issues, and recommend effective solutions.
- Support security administration, user provisioning, access management, and business process configuration while maintaining compliance with organizational standards.
- Monitor support queues, perform root cause analysis,

📌 Associate Staff Engineer, Workday HCM Functional Consultant –Support (India)
🏢 Jobgether
📍 India

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