Sr. Tech Lead - Application Development Microsoft N
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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven setting, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Role Summary
Data Migration Consultant responsible for planning, designing, and executing data migration strategy for Dynamics 365 Customer Service & Contact Center solutions, ensuring high-quality, accurate, and secure data transition from legacy systems to Dataverse with minimal business disruption.
This role is critical to enable:
- 360° customer view
- Reliable case history & service continuity
- Accurate routing, SLA, and AI insights

Key Responsibilities
1. Data Migration Strategy & Planning
- Define data migration approach and roadmap:
- Lift-and-shift vs transform-driven migration
- Phased vs big-bang migration
- Identify:
- Source systems (CRM, ERP, telephony,

📌 Sr. Tech Lead (Hafeezpet)
🏢 Genpact India
📍 Hafeezpet