Job Purpose
“This position is open with Bajaj Finance ltd.”Duties and Responsibilities
? Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.
? Recruit, retain, manage & build a productive team of Off Roll employees
? Maintain delinquency on the portfolio, in line with the Product Segment.
? Take Care of customer Escalations and Complaint
? Monitor & measure key conversion, productivity & data penetration metrics
? Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
? Effectively engage with Credit, Operations & Risk teams.
? Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
? Tracking cases at every stage to have better control.Required Qualifications and Experience
? Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage
? Ensure to update status within 24 hrs of lead received.
? Ability to Recruit FOS through different channels.
? Maintain a pickup percentage as per the metric.
? Maintain FOS productivity as the metric.
? Excellent Team Handling and problem resolving ability.
? Good hands on experience and knowhow for working on Data Management and MS Office.
? A valuable team leader to handle the team and achieve the set target.
? Exceptionally high motivational levels and needs to be a self-starter.