Job Description:
The Head - Coaching & Transformation for India is responsible for scaling and sustaining enterprise-wide adoption of BTOM-aligned ways of working by leading a large team of coaches and ensuring consistent, high-quality coaching practices across all value streams.

This role acts as the operational steward of the Coaching & Transformation CoE in India, ensuring that:
- Coaching practices are standardized, scalable, and effective
- Value streams operate with clarity, discipline, and continuous improvement mindset
- Teams are enabled to deliver predictable, high-quality outcomes through solid ways of working
- This leader ensures that teams operate effectively, so those outcomes become possible

Key Responsibilities
1. CoE Stewardship & Governance (India)
- Act as the primary steward of Coaching & Transformation CoE standards across India.
- Ensure all Team Coaches:
- Consistently apply approved frameworks, playbooks, and engagement models
- Operate within defined quality and outcome expectations
- Establish governance mechanisms to track:
- Coaching effectiveness




- Adoption of ways-of-working standards
- Consistency across value streams

2. Coaching Practice Quality, Compliance & Consistency
- Monitor and reinforce adherence to:
- Coaching playbooks
- Value stream engagement models
- Transformation metrics
- Identify inconsistency patterns across coaches, teams, or value streams and:
- Drive targeted interventions
- Standardize best practices
- Ensure coaching quality does not vary by individual coach—build a “CoE-certified” standard

3. Leadership & Capability Development of Coaches
- Lead, mentor, and manage 25+ Team Coaches including various Manager - Team Coaches across multiple business lines.
- Provide day-to-day leadership, feedback, and coaching to coaches to:
- Improve coaching effectiveness
- Build depth in facilitation, system thinking, and value stream optimization
- Establish structured development programs:
- Coaching maturity journey
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📌 Head - Coaching & Transformation (Chennai)
🏢 Guardian Life Insurance
📍 Chennai