About Rackspace Cyber Defence
Rackspace Cyber Defence is our next generation cyber defence and security operations capability that builds on 20+ years of securing customer environments to deliver proactive, risk-based, threat-informed and intelligence driven security services.
Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads.
Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive, threat-informed, risk-based, intelligence-driven approach to detecting and responding to threats.
Our mission is to help our customers:
- Proactively detect and respond to cyber-attacks – 24x7x365.
- Defend against current and emerging risks that impact their business.
- Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments.
- Reduce their exposure to risks that impact their identity and brand.




- Develop operational resilience.
- Maintain compliance with legal, regulatory and compliance obligations.

Key Accountabilities
- Act as the highest level of technical escalation for complex network security and cloud security incidents across customer environments.
- Provide expert-level support and troubleshooting for Palo Alto, Fortinet, Azure networking, and hybrid network security infrastructures and architectures.
- Lead technical resolution of critical (P1/P2) incidents and major service outages, driving recovery activities and stakeholder communications.
- Perform deep-dive Root Cause Analysis (RCA) and recommend permanent corrective and preventive actions to improve service stability.
- Design, implement, and optimize secure network security architectures for customer environments across cloud, on-premises, and hybrid deployments.
- Lead customer onboarding activities involving complex network designs, large-sca

📌 Network Engineer III (Gurugram)
🏢 Rackspace India
📍 Gurugram