Senior CICS Systems Programmer
About
Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.
Position Summary
Provide premium CICS system programming support and services to Ensono mainframe clients.
The successful candidate will perform mainframe CICS Transaction Server software administration and tuning to support our customers’ CICS environments. The individual will need to work with vendor personnel to achieve timely solutions of CICS related problems.
Key Areas of Focus for this Role




Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products.
Provide primary support for reported problems related to CICS TS and related OEM software products
Provide support on 24 x 7 x 365 basis across multiple time zones.
Provide key support for customer migration services (recent customer transitions) as they pertain to CICS TS and related OEM software products.
Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans.
Adhere to a schedule that efficiently manages resources and allows timely implementations.
Follow ITSM change control procedures
Commu

📌 Senior Mainframe Systems Programmer- CICS (Chennai)
🏢 Ensono
📍 Chennai