Director, Product

Location: Mumbai / Bengaluru | Experience: 10+ Years

About GreyLabs AI

GreyLabs AI is building the voice operating system for India’s BFSI. Our Agentic
Voice AI platform helps banks, insurers, NBFCs, and fintechs automate and
humanise millions of customer conversations - across sales, collections,
customer service, and compliance - in multiple Indian languages.

In under two years, we’ve scaled to 50+ enterprise clients, including RBL Bank,
AU Small Finance Bank, IDFC FIRST Bank, SBI Life, ICICI Prudential Life, and
Motilal Oswal - processing hundreds of millions of conversations. We raised ₹85
Crores in Series A funding led by Elevation Capital with Z47, and were
recognised for “Best Use of AI in Fintech” at IFTA 2025

The Role

We're looking for a Director, Product to own a significant portfolio within our
Voice AI platform – spanning multiple charters, not just one. You'll set
strategy and direction across these charters and be accountable for the
outcomes, working closely with the PMs who run them day to day.





You'll work as a peer to our Director of Engineering – co-owning what gets
built, in what order, and why. The role suits someone who has already run a
product area end-to-end as a senior IC or lead, and is now ready to operate a
level up: setting direction across a portfolio, and raising the bar for the PMs
working within it, whether or not they sit in your formal reporting line.

What You'll Do

1. Portfolio Strategy & Ownership

* Own a portfolio, not a single charter: lead strategy and roadmap across
multiple product areas (e.g. a set of use-case verticals, or a platform
capability plus its adjacent charters), and make the sequencing calls when
they compete for the same engineering capacity.

* Translate company strategy into a roadmap: take GreyLabs' broader bets and
turn them into a coherent, prioritized multi-quarter plan that your PMs can
execute against.

* Stay accountable for outcomes: revenue, adoption, and retention within

📌 Director - Product (Bengaluru)
🏢 GreyLabs AI
📍 Bengaluru