? We Are Hiring: IT Support Specialist (Onsite)
We are seeking a dedicated and experienced IT Support Specialist to deliver high-quality onsite technical support and ensure the smooth functioning of end-user systems and office IT infrastructure.
Key Responsibilities:
• Provide onsite support for desktops, laptops, mobile devices, printers, and peripherals across Windows, macOS, and Linux environments
• Diagnose and resolve hardware, software, and network-related issues in a timely manner
• Manage the complete device lifecycle, including provisioning, deployment, maintenance, and decommissioning
• Support office IT infrastructure such as network connectivity, AV systems, and workplace technologies
• Maintain accurate IT asset records, conduct inventory audits, and ensure compliance with asset management policies




• Collaborate with Level 2 support teams and coordinate with third-party vendors for escalations and maintenance
• Assist in IT projects, office relocations, and technology deployments
Required Skills & Qualifications:
• Proven experience in end-user support and IT infrastructure environments
• Strong knowledge of Windows, macOS, Linux, and mobile device support
• Basic understanding of networking concepts (LAN, Wi-Fi, switches, routers, access points)
• Hands-on experience with IT asset management and inventory control
• Excellent troubleshooting, analytical, and problem-solving abilities
• Solid communication and customer service skills
• Ability to work independently while effectively coordinating with remote teams

📌 Desktop Support Technician (Indore)
🏢 Sharp Brains
📍 Indore