KEY Responsibilities

1) Order Processing & Execution to achieve Budgeted Target
Generating Sales Contract
Communicating Dispatch date within four working days from order receipt.
Arrangement for payments prior to dispatch
2) Sales Support & Recent Business Development
Send quotation, samples & provide any other information about the product & services required by the
customer.
Support in arrangements of Trade Exhibitions.
To communicate with the contacts received from various sources like participation in trade shows,
embassies, internet websites etc.
To Co-ordinate with Internal & External stakeholders.
3) To Improve Customer Satisfaction
Attend Day to Day queries of the customer for order/ dispatch/ payment/ complaints, etc.
Acknowledgement of mail within a specified response date
4) MIS Reports
Monthly reports on Budget vs Actual Sales.
List of Pending Orders to be sent to the customers on monthly basis.
Prepare Market sentiments for Asia on monthly basis.
Preparation of Annual Budget for Europe.
To maintain Customer-wise Sales Tracking report.

📌 Team Member- Sales Support Asia (Thane)
🏢 Files & Tools
📍 Thane