Job Title: E-commerce Manager

Location: Chennai, Tamil Nadu

Reporting To: Business Head / Chief Marketing Officer

Job Summary

We are seeking an experienced and results-driven E-commerce Manager to lead and grow our online business across multiple digital channels. The role will be responsible for managing end-to-end e-commerce operations, driving online sales, optimizing customer acquisition and retention strategies, overseeing social media and performance marketing initiatives, and enhancing customer engagement through CRM programs.

The ideal candidate should possess a solid understanding of digital commerce, online customer behavior, marketing analytics, marketplace operations, and lifecycle marketing.

Key Responsibilities E-commerce Operations

Manage day-to-day e-commerce operations across the brand website, marketplaces, and omnichannel platforms.
Ensure product catalog accuracy, pricing consistency, inventory synchronization, and order fulfillment efficiency.
Coordinate with merchandising, supply chain, warehouse, IT,



and customer support teams to ensure seamless operations.
Monitor website performance, user experience, conversion rates, and checkout processes.
Manage marketplace listings, promotions, inventory health, and seller performance metrics.
Identify and implement process improvements to enhance operational efficiency and customer satisfaction.

Performance Marketing

Plan, execute, and optimize digital advertising campaigns across Google Ads, Meta Ads, YouTube, and other relevant platforms.
Manage customer acquisition strategies while maintaining target ROAS, CAC, and conversion metrics.
Analyze campaign performance and provide actionable insights for continuous optimization.
Manage media budgets and allocate spends effectively across channels.
Collaborate with creative teams to develop high-performing ad creatives and landing pages.
Drive traffic, conversions, and revenue growth through data-driven marketing initiatives.

Social Media Managem

📌 Performance Marketing (Chennai)
🏢 People, Jobs and News
📍 Chennai