Responsibilities:-To enable enhanced business profitability through effective management of the delinquent portfolio
To achieve the desired collection efficiencies across product managed.
Ensure that adequate collections intensity of follow up is executed for all delinquent accounts.
Meeting the Target on Cost of Collections. Ensuring meeting PI Targets within specified on monthly basis.
Continuously review the location portfolio and report early/potential stress accounts.
Ensure that all collections activities are properly documented in the form of Collection Trails.
Ensure that all collections processes and Risk governance mandates rolled out are completely adhered to at each location
Liaison with legal/law enforcement agencies for speedy recovery
Provide feedback on the effectiveness of collections strategies formulated and implemented.
Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc, settlement process to be in line with approval received. NIL delay in cash TAT and MIS.
Required Qualifications And Experience
Desired Skills and experience:
Graduate in any Specialisation.
Valuable verbal and written skill.
Proficient in Microsoft Office.
Exp – 06 Months - 3 Years