About CAST
Businesses move faster using CAST technology to understand, improve, and transform their software. Through semantic analysis of source code, CAST produces 3D maps and dashboards to navigate inside individual applications and across entire portfolios. This intelligence empowers executives and technology leaders to steer, speed, and report on initiatives such as technical debt, GenAI, modernization, and cloud. As the pioneer of the software intelligence field, CAST is trusted by the world’s leading companies and governments, their consultancies and cloud providers. See it all at www.castsoftware.com.

Job Summary:
We are looking for a customer-centric Customer Success Manager who combines strong technical expertise with exceptional relationship management skills. This role requires a professional who can engage deeply with customers, understand their business and technical challenges, and drive adoption, value realization, and expansion.The ideal candidate will have a robust inclination toward customer handling, acting as a trusted advisor,



while also being capable of articulating and delivering technical solutions effectively.
The individual will act as a SI Facing leader, enabling CAST to become a preferred solution embedded within modernization, migration, and application transformation programs.

Responsibilities:
Customer Engagement & Relationship Management (Primary Focus)
Build and nurture strong, long-term relationships with customer stakeholders across business and technology teams.
Act as a trusted advisor, aligning solutions to customer business outcomes and strategic goals.
Lead customer conversations with confidence, including executive-level discussions and technical deep dives.
Ensure high customer satisfaction through proactive engagement, responsiveness, and ownership.
Drive customer advocacy by capturing success stories, case studies, and references.

Consultative Solutioning & Value Articulation
Understand customer pain points and map sol

📌 Technical Account Manager/ Customer Success Manager (Bengaluru)
🏢 CAST
📍 Bengaluru