Assists the property’s Banquets/Catering Department in the property's reactive
and proactive sales efforts with a focus on group and catering accounts. The
position contributes to achieving revenue goals and the financial performance of
the department. Assists in implementing the brand’s service strategy and
applicable brand initiatives in all aspects of the sales process. Position
supports the administrative processes associated with the pre-event and
post-event phases of an event and the associated transitions between all event
phases. Assists the seamless turnover from sales to operations and back to sales
while consistently delivering a high level of service. Ensures the team
maximizes revenue opportunities by up-selling and accurately forecasting
(catering and group rooms) all events.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the sales and marketing,
guest services, front desk, or related qualified area.
OR
• 2-year degree from an accredited university in Business Administration,
Marketing,
Hotel and Restaurant Management, or related major; no work experience
required.
CORE WORK ACTIVITIES
Maximizing Revenue & Managing Profitability
• Solicits/books local catering business and develops group business.
• Assists in completing and distributing catering sales revenue and operation
budgets and revenue forecasting.
• Tracks booking goals on a weekly basis and compiles incentive reports for
distribution to catering leaders.
• Ensures that booking guidelines are followed and that catering leaders are
maximizing space and revenue.
• Supports management team in creating and implementing a catering
sales/marketing plan addressing revenue, customers and market.
Managing Sales Activities
• Assists with selling, implementation and follow-through of catering
promotions.
• Executes and supports the operational aspects of business booked (e.g.,
generating proposal, writing contract, customer co