Job Title: Site Reliability Engineer (SRE) / L1 Monitoring Engineer
Job Summary
We are seeking a proactive and technically driven SRE / L1 Monitoring Engineer with 1 to 3 years of experience to join our core digital infrastructure operations team. In this role, you will serve as the first line of defense ensuring the high availability, security, and performance of critical financial services and digital banking applications. You will be responsible for real-time system monitoring, tracking alerts across modern observability stacks, performing initial triage on infrastructure bottlenecks, and managing API traffic performance. This is an excellent opportunity for an early-career engineer looking to scale their skills in a high-volume, secure cloud infrastructure workplace. [1]

Key Responsibilities
L1 Infrastructure Monitoring & Alerts
Real-time Surveillance: Actively monitor production environments, enterprise dashboards, and telemetry feeds using toolsets like Datadog, Dynatrace, and Grafana to spot anomalies before they impact end-users. [1, 2, 3]
Alert Triage: Acknowledge,



validate, and categorize incoming infrastructure, database, and application alerts generated by Prometheus and application performance monitoring (APM) agents using predefined Standard Operating Procedures (SOPs). [1, 2, 3, 4, 5]
Incident Escalation: Document incident details clearly in the ticketing system and swiftly escalate unresolved P1/P2 issues to L2 engineers or specialized DevOps teams with complete log snippets and context.
Application Delivery & API Traffic Management
Nginx Operations: Monitor web server logs, verify reverse proxy configurations, and troubleshoot basic traffic routing or SSL/TLS certificate errors. [1, 2, 3]
API Gateways: Use Apigee to monitor API proxy performance, track error rates (5xx/4xx codes), track latency spikes, and check developer portal connectivity. [1, 2, 3, 4]
Kubernetes Support: Monitor cluster health, inspect pod statuses, view application logs usin

📌 SRE (Navi Mumbai)
🏢 SID Global Solutions
📍 Navi Mumbai