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Job Category
Employee Success
Job Details

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Delivery & Operations Specialist
Team: Trailhead Training Operations
Location: Bangalore / Hyderabad
Shift: PST (Pacific Standard Time)
About the Role
The Delivery & Operations Specialist is responsible for the operational execution and coordination of




Salesforce training delivery programs. This role serves as a primary operational point of contact for
Learning Credit management, Private Workshop execution, and PST-hour stakeholder support.
The position partners closely with Sales, Customer Success, instructors, and learners to ensure seamless
delivery of training programs, effective utilization of learning offerings, and a consistent, high-quality
customer experience.
Role Summary
This role focuses on end-to-end training operations support, including Learning Credit administration,
workshop coordination, learner enablement, and real-time operational support during PST business
hours. The specialist ensures that training programs are delivered efficiently, accurately, and in alignment
with defined service levels and operational standards.
Key Responsibilities
Learning Credit Operations
● Manage end-to-end Learning Credit operations including account managemen

📌 Training Administration (Bengaluru)
🏢 salesforce
📍 Bengaluru