We are looking for a Dental Billing Specialist with hands-on experience in the US Dental Billing process and a strong understanding of the Revenue Cycle Management (RCM) process. The ideal candidate should possess excellent communication skills and is willing to work in a fast-paced US healthcare environment.
Roles & Responsibilities:
- Verify patients' dental insurance eligibility, benefits by contacting insurance companies.
- Contact insurance providers via phone, web portals, and fax to follow up on claim status, denials, pending claims, and payment-related issues.
- Prepare, submit, track, and monitor dental insurance claims to ensure timely reimbursement.
- Work closely with dental offices and internal teams
- Maintain accurate documentation of insurance verification, claim follow-ups, and claim status updates.
- Accurately document information with a minimum typing speed of 35–40 WPM.
Key Requirements:
- Experience in US Dental Billing and a good understanding of the Revenue Cycle Management (RCM) process.
- Excellent verbal and written English communication skills.
- Experience with dental practice management software such as Open Dental, Dentrix, Eaglesoft, or similar platforms is preferred.
- Solid attention to detail and problem-solving skills.
- Positive attitude, willingness to learn, and ability to work collaboratively.
- Comfortable working in US night shifts.