Job Purpose
“This position is open with Bajaj Finance ltd.”
• To do daily fraud monitoring / tracking and provide help to reporting manager in set up various processes with an objective of zero fraud exposure.Duties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
• Analytics for monitoring suspect transactions.
• Reporting the findings within timelines to the senior management.
• Investigation & Root Cause Analysis of fraud/dispute cases
• Analysis of Direct Fraud Trends & Investigation/Action to be taken for limiting the risks.
• Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.
• Fraud loss metrics to be as per targets decided by management.
• Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports
• Review and tracking of location visits by location RCU Managers.




• Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.
• To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
• Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
• Ensure error free dashboards are circulated within defined period
• Propose changes & suggestions in credit policy-location wise (whenever required)
• Drive all internal process in a manner that the reporting of suspected frauds is timely, and fraud is caught before disbursal of loan to minimize fraud loss.

4. MAJOR CHALLENGES
(Challenges faced on an on-going basis in carrying out the job)
• Understand complete various processes and prepare data reports / Dashboard
• Daily/weekly/monthly fraud monitoring reports to prepared to minimize fraud.
• Coordination within RCU Field team (Rural + Urban) to ensu

📌 Assistant Manager (Ahmedabad)
🏢 Bajaj Finance
📍 Ahmedabad