• Sales and Business Development:
A. Drive gold loan sales and achieve revenue targets for the cluster.
B. Develop and implement strategies to enhance customer acquisition and retention.
C. Identify and develop new business opportunities in the region from branches
Indiagold having tie - ups.

• Team Management:
A. Recruit, train, and mentor Sales Executive and Relationship Executives.
B. Monitor performance, provide guidance, and ensure productivity benchmarks are
met.
C. Foster a high -performance culture and ensure team alignment with organizational
goals.

• Operational Excellence:
A. Ensure smooth operations at all branches within the cluster.
B. Maintain adherence to internal policies, compliance standards, and RBI guidelines.
C. Monitor and track each Transaction with Bank and RM. Documentation & KYC

• Customer Service:
A. Enhance customer experience by ensuring prompt and quality service delivery.
B. Resolve customer escalations effectively and maintain brand reputation.

• Reporting and Analysis:
A.



Prepare and present periodic business reports and performance analyses to senior
management.
B. Monitor market trends, competitive landscape, and suggest strategies accordingly

Requirements

Ideal Candidate Profile:

• Minimum 5+ years of experience
in gold loans, banking, NBFCs, or financial

services.

• Proven track record in sales,
team management, and business growth

• Robust leadership and
interpersonal skills.

• Excellent communication and
negotiation abilities.

• Proficient in data analysis and
reporting tools.

• Bachelor’s degree in any discipline.

Benefits

1. Industry -Leading Compensation with lucrative incentives

2. ESOPs & Wealth Creation Opportunities

3. Comprehensive Medical & AccidentInsurance

4. On -Roll Employment – No third -party payroll

5. On -Time Salary & Incentive Payouts

6. Exposure to multiple business verticals – Loans, Lockers, Digital Gold

7. Accelerated Career Growth in a high -impact role.

📌 Cluster Manager (Mumbai)
🏢 Indiagold
📍 Mumbai