Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are up-to-date, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.
Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.
Job Description
Key Responsibilities:
People Management
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.
- Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
Financial Management
- Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
- Identify optimal, cost-effective use of the resources and educate the team on the same.
Operational Management
- Supervise, coordinate and participate in accounting tasks to settle guest accounts receivable in accordance to the credit policy.
- Assist in approving various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
- Assist in the preparation of reports and analysis, setting forth progress, adverse trends and appropriate recommendations or conclusions
- Carry out all Food and Beverage inventories.
- Assist the F&B; Controller in all cost related accounts for Food and Beverages.
- Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.