Company Description

Dolphin Group, established in 1992, stands as a testament to the power of vision, collaboration, and unwavering commitment.
Over the years, we have transformed from a budding enterprise to a leading conglomerate in [Qatar], with a diversified portfolio that spans across multiple sectors. Our growth narrative is not just about numbers but about the relationships we’ve nurtured, the partnerships we’ve forged, and the milestones we’ve achieved.

Job Description

We are seeking a dynamic and visionary Resort Manager to lead our prestigious property in Mumbai, India. As the Resort Manager, you will oversee all aspects of our resort operations, ensure exceptional guest experiences, and drive business growth in this vibrant metropolis.
- Oversee daily resort operations, including front office, housekeeping, food and beverage, and maintenance departments
- Develop and implement strategic plans to maximize revenue and profitability
- Ensure the highest standards of customer service and guest satisfaction
- Manage and mentor a diverse team of hospitality professionals




- Create and maintain budgets, financial reports, and performance metrics
- Collaborate with sales and marketing teams to develop and execute promotional strategies
- Plan and coordinate special events and activities that showcase local attractions in Mumbai
- Address and resolve guest complaints and concerns promptly and professionally
- Ensure compliance with Indian hospitality regulations and industry standards
- Continuously improve resort facilities, services, and guest experiences
- Foster a positive work environment that promotes teamwork and excellence
- Implement and maintain safety and security protocols for guests and staff
- Stay informed about industry trends and implement cutting-edge practices to enhance the resort's offerings

Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum 5 years of experience in hotel or resor

📌 Resort Manager (Mumbai)
🏢 Jobs for Humanity
📍 Mumbai