FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our solid, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Preposition
- Focus on Impact & Visibility: The analyst will design scalable dashboards, standardize reporting practices, and enhance data accessibility across 36 supported business units.
- Focus on Growth & Scope:



This role offers expansive exposure to diverse operational landscapes across the bank, sharpening your expertise in enabling data-driven decision-making aligned with EECG strategy.

This isn’t just Business Intelligence role — it’s an opportunity to evolve analytics capabilities and roadmap.

Job Details
- Position Title: Senior Analyst - Business Intelligence
- Career Level: P2
- Job Category: Senior Associate
- Role Type: Hybrid
- Job Location: Bangalore

About the Team:
Team is leading efforts to bring speech analytics and automated quality monitoring in-house

Impact
This role performs advanced analytics and serves as the team’s primary lead for data visualization modernization, with a focus on transitioning reporting from Tableau to Power BI. The analyst will design scalable dashboards, standardize reporting practices, and enhance data accessibility across 36 supported business units. This position plays a

📌 Senior Analyst (Bengaluru)
🏢 First Citizens India
📍 Bengaluru