Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Associate
Job Description & Summary
Associate — Global Payroll
Location: PwC Acceleration Center, Bangalore (Bengaluru)
Work Mode: Hybrid/Onsite (as per business need)
Shift: Night shift (US/Canada time zones) — openness to night shift is required
Experience: 2–5 years (relevant payroll experience)
Employment Type: Full-time

About the role:
The Associate, Global Payroll will deliver accurate, timely, and compliant payroll
services for multi-country populations with a robust focus on US and Canada. The role
partners closely with HR, Finance, and third-party vendors, and leverages enterprise
HR/payroll platforms (Oracle/Workday/SAP), Time & Attendance tools (UKG/Kronos), and
case management (ServiceNow) to meet SLAs and drive continuous improvement.

Key responsibilities
• End-to-End payroll processing across multiple countries: data ingestion, validations, gross-to-net calculations, controls, approvals, and disbursements.
• North America focus:



support US/Canada payroll cycles across multiple states/provinces and frequencies; handle pre/post payroll checks, time corrections, retro/adjustments, garnishments, and year-end activities (e.g., W-2/T4).
• Systems & Tools: Execute payroll using Oracle Fusion Payroll, Workday Payroll or SAP/SuccessFactors Payroll; integrate time files and schedules from UKG (Kronos); manage cases and knowledge articles in ServiceNow.
• Compliance & Controls: Adhere to country-specific statutory rules, tax withholdings, audit requirements, and internal control frameworks; maintain audit-ready documentation and SOPs.
• Reconciliations & Reporting: Prepare payroll journals, GL interfaces, funding files (ACH/EFT), variance analyses, dashboards, and ad-hoc reports; resolve discrepancies proactively.
• Service Delivery: Manage ticket queues and stakeholder communications; meet or exceed SLAs for accuracy, timeliness, and responsiveness.
• Vendor & stakeholder management: c

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