PulsePoint is a leading technology company that uses real-world data in real-time to optimize campaign performance and revolutionize health decision-making. Leveraging proprietary datasets and methodology, PulsePoint targets healthcare professionals and patients with an unprecedented level of accuracy—delivering unparalleled results to the clients we serve. The company is now a part of Internet Brands, a KKR portfolio company and owner of WebMD Health Corp.
Role Overview
In this role, you will be our clients’ main point of contact to provide them support with our products. This is a highly visible role, where you will have the chance to work internally across various teams around the globe and externally with our clients, publishers, brands, and agencies all while making a true impact on our business success.
You will align on client needs, organize their requirements into a clear Scope of Work, and oversee the implementation of the client deliverables across our solutions. You will work closely with Data Scientists, Product,
Sales, Account & Technical teams to onboard clients and execute their strategy.
WHAT YOU WILL BE DOING:
- You will focus on HCP365 and eventually become an expert across all of our platforms
- HCP365 (the first Signal product) is an AWARD-WINNING product having won a Martech Breakthrough Award and a finalist for the PM360 Trailblazer Award. It's the only health analytics and measurement solution that provides a complete, always on view of HCP audience engagement across all digital channels. This gives marketers and researchers unprecedented access to data insights and reporting used to inform and optimize investment decisions.
- Client Meeting Ownership: Manage a variety of complex client meetings independently or with minimal oversight, including onboarding existing product features, and live troubleshooting.
- Cross-Team Collaboration: Establish strong cross-departmental relationships