Customer Relationship Manager (Noida)

Customer Relationship Manager (Noida)

02 Aug
|
JLL
|
Noida

02 Aug

JLL

Noida

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

You will oversee the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:
- Responsible for overseeing the operations for all sites and to ensure that our operations are in line with regulatory requirements, internationally accepted best practices & applicable systems.




- Responsible for coordination with site team and ensure timely completion of Major and other works at sites
- Ensure look and feel at the sites.
- Customer Relationship Management in coordination with site team. Ensure adherence of meeting calendar and timely closure of open points
- Responsible for tracking and closure of open operational items
- Ensure implementation of IMS across sites.
- Ensure implementation of uniform SOPs / Account Plan across sites.
- Ensure implementation of recent initiative/ best practices to improve efficiency and enhance service levels across all sites
- Ensure timely submission of MIS and related report to respective stakeholder.
- Ensure timely response on mails, occupant concern resolution and minute of meeting circulation.
- Support JLL emerging business by sharing the leads of works taken up at the sites
- Demonstrate usage of training tool for self-development
- Inculcate the culture of appreciation
- Take

📌 Customer Relationship Manager (Noida)
🏢 JLL
📍 Noida

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