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What would you do? This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained.
It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client.
Read, understand, and analyze client processes as per the business rules.
Execute the full range of the process accurately and timely as a hands-on processor.
Escalate issues and seek advice when faced with complex issues/problems.
Follow Work Instructions while processing.
Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.
Participate in client conference calls, where required, and manage appropriate documentation.
Perform “Root Cause Analysis” on issues faced and suggest appropriate corrective action for current remediation and future control.
Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.
Understand existing matrices in t
📌 Payroll Operations Associate (Bengaluru)
🏢 Accenture in India
📍 Bengaluru
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