Thomson Reuters ONESOURCE provides tax software solutions for multinational corporations and accounting professionals. ONESOURCE Solutions Cover a broad range of tax needs, including direct tax compliance and reporting, indirect tax determination and compliance, tax planning, and workflow management.
About the Role:
In this opportunity as an Implementation Consultant, you will:
- Apply technical expertise and best practices to ensure successful client implementation of ONESOURCE Statutory Reporting software.
- Deliver training in classroom and virtual environments (e.g. WebEx).
- Lead larger client engagements and provide guidance to more junior Professional Services consultants.
- Support technical issues escalated by the internal Support Desk.
- Manage larger client implementations, ensuring time is logged accurately and budget overruns are identified and flagged promptly.
- Contribute to the ongoing development of the Professional Services practice.
- Lead or support the delivery of small to large global implementation projects, from kick-off through to go-live.
- Deliver client workshops and training sessions, including in office sessions where required.
- Support clients throughout the implementation lifecycle.
- Ensure successful knowledge transfer through effective training and sharing of best practices.
- Ensure all training time is billed and charged to the correct training code in a timely manner.
- Work collaboratively with project teams to deliver successful client outcomes.
- Assist development teams with product testing as required.
- Contribute to product improvement by supporting the design, formulation, and execution of test strategies and test cases.
- Collaborate with other global ONESOURCE Statutory Reporting Professional Services teams.
- Work as part of a project team to deliver client engagements under the guidance of the Project Office or Client Services Manager.
- Partner with development teams to support testing and continuous product improv