Job Title: International Customer Service Representative

Job Type: Full-Time

Location: Navi mumbai

Shift: Rotational / Night Shift (US)

Joining Bonus - 10,000 + ( work from home opportunity )

Role type - One year contract

Job Summary:

We are looking for a dedicated and customer-focused International Customer Service Representative to handle global client interactions. The ideal candidate will provide high-quality support to customers across different regions, ensuring excellent service and timely issue resolution.

Key Responsibilities:

Handle inbound and outbound customer interactions via Call

Assist international customers with inquiries, complaints, and support requests

Provide accurate information about products/services

Resolve customer issues efficiently while maintaining a positive experience

Maintain records of customer interactions and transactions

Collaborate with internal teams to ensure customer satisfaction

Meet performance metrics such as response time, resolution rate, and customer satisfaction

Requirements:

Excellent verbal and written communication skills in English

Ability to handle international customers professionally

Prior experience in customer service, BPO, or call center is preferred





Basic computer skills and familiarity with CRM tools

Ability to work in rotational shifts (including night shifts )

Strong problem-solving skills and a customer-first attitude

Preferred Qualifications:

Experience working with international clients (US )

Multilingual skills

Graduate in any field

Salary & Advantages:

Fresher - 18,000 per month

Experienced - upto 25,000 per month

Joining Bonus - 10,000

Travel allowance

One way - 1,750

two way - 2,750

Work from home option after 6 weeks ( subject to compliance , adherence and performance)

Competitive salary based on experience

Performance incentives

Flexible working options

Training and career growth opportunities

How to Apply:

Interested candidates can apply directly through Indeed or share their resume at ([email protected] / +91-XXXXXXXXXX)

Job Types: Full-time, Fresher, Permanent

Pay: ₹18,000.00 - ₹34,005.44 per month

Benefits:

- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 International Customer Service Advisor (India)
🏢 Enhanceplus Placement
📍 India