Key Roles & Responsibilities (KRA)1. Front Desk Management

- Welcome visitors, customers, vendors, doctors, and guests professionally.
- Maintain visitor records and appointments.
- Guide visitors to the appropriate department/person.
- Ensure reception area cleanliness and professional appearance.

2. Call Handling & Communication

- Handle incoming and outgoing phone calls.
- Transfer calls to the concerned departments.
- Provide basic information about company products and services.
- Record customer inquiries and forward them to the responsible team.
- Maintain proper telephone etiquette.

3. Customer & Guest Coordination

- Attend customer inquiries through phone, WhatsApp, email, or walk-ins.
- Provide basic product information as per company guidelines.
- Coordinate with sales/customer support teams for follow-ups.
- Maintain positive relationships with customers.

4. Administrative Support

- Support daily office administrative activities.
- Manage courier inward & outward records.
- Handle office stationery requirements.
- Maintain important files and documents.
- Assist management in routine coordination work.

5. Appointment & Meeting Management

- Schedule appointments and meetings.




- Coordinate meeting arrangements.
- Inform concerned persons about visitor schedules.
- Maintain meeting room arrangements.

6. Email & Data Management

- Check and forward official emails.
- Maintain Excel sheets and reports.
- Update customer/visitor databases.
- Prepare daily activity reports.

7. Attendance & HR Support (If Required)

- Support employee attendance tracking.
- Coordinate interview scheduling.
- Assist in joining documentation.
- Help HR/Admin department whenever required.

8. Office Coordination

- Coordinate between different departments:
- Sales
- Accounts
- Dispatch
- Quality
- Management
- Ensure smooth internal communication.

Required Skills

- Good communication skills (Marathi, Hindi & English)
- Professional appearance & positive attitude
- Telephone handling skills
- Basic computer knowledge
- MS Excel & MS Word
- Email communication
- Customer handling skills
- Multitasking ability

Pay: ₹10,000.00 - ₹20,000.00 per month

Advantages:

- Paid sick time
- Provident Fund

Work Location: In person

📌 Receptionist (India)
🏢 Dhanwantari Distributors Pvt.Ltd.
📍 India