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Role Overview

We are looking for an experienced AWS Cloud Operations & Patching Engineer (L2) to manage day-to-day cloud operations, operating system patching, backup monitoring, infrastructure maintenance, and Level-2 support for AWS-hosted environments.

The ideal candidate should have hands-on experience with AWS infrastructure, AWS Systems Manager, CloudWatch, AWS Backup, Linux/Windows administration, and operational support across Production, UAT, Development, Shared Services, and Network environments.

Key ResponsibilitiesAWS Cloud Operations

- Provide L2 operational support for AWS-hosted infrastructure across multiple AWS accounts.
- Monitor and maintain AWS services including EC2, EBS, AMIs, S3, CloudWatch, AWS Systems Manager, Security Groups, and Snapshots.
- Perform health checks and troubleshoot issues related to CPU, memory, disk utilization, instance status, and service availability.
- Support day-to-day cloud infrastructure maintenance and operational activities.

Patch Management

- Manage OS patching for Linux and Windows EC2 instances using AWS Systems Manager Patch Manager.
- Execute patching activities as per approved maintenance windows and patch calendars.
- Configure and maintain Patch Baselines, Patch Groups, Maintenance Windows, Compliance Reports, and Systems Manager Associations.
- Validate successful installation of security patches, kernel updates, Windows KB updates, and OS package updates.
- Troubleshoot patch failures and ensure compliance across environments.

Linux & Windows Administration

- Perform L2 troubleshooting for Linux and Windows servers.
- Review system logs, monitor services, verify filesystem utilization, DNS resolution, and network connectivity.
- Support server maintenance and operational health checks.

AWS Backup & Disaster Recovery





- Create and maintain AWS Backup Plans based on organizational backup policies.
- Monitor backup jobs, recovery points, retention policies, and backup compliance.
- Validate EC2 AMIs, EBS snapshots, and database backups.
- Perform periodic backup restoration testing to ensure disaster recovery readiness.

Database Operations

- Support minor version upgrades and patch updates for AWS managed database services:
- Amazon RDS
- Amazon Aurora
- Amazon ElastiCache
- Amazon DocumentDB
- Track pending maintenance activities and scheduled database updates.

Monitoring & Compliance

- Monitor infrastructure using Amazon CloudWatch.
- Track patch compliance using AWS Systems Manager Compliance reports and VAPT findings.
- Prepare operational evidence for audit, Information Security, and compliance reporting.
- Review AWS resource tagging standards and coordinate remediation where required.

Resource Optimization

- Identify unused AWS resources including:
- Unattached EBS Volumes
- Old Snapshots
- Unused AMIs
- Stopped EC2 Instances
- Unused Elastic Network Interfaces (ENIs)
- Coordinate cleanup activities after approval.

Network & Connectivity Support

- Perform L2 troubleshooting for application connectivity between on-premises environments and AWS.
- Troubleshoot:
- DNS resolution
- Security Groups
- Amazon VPC connectivity
- S3 access issues
- Endpoint connectivity
- Bucket Policy access issues
- Network reachability

Coordination & Change Management

- Coordinate with application teams for:




- Maintenance windows
- Downtime approvals
- Pre and post-patch validation
- Application sanity testing
- Prepare change implementation and execution reports.

Required SkillsAWS Services

- Amazon EC2
- Amazon EBS
- Amazon S3
- Amazon RDS
- Amazon Aurora
- Amazon ElastiCache
- Amazon DocumentDB
- Amazon VPC
- AWS Backup
- AWS Systems Manager (SSM)
- AWS Patch Manager
- Amazon CloudWatch
- AWS IAM
- AWS CloudTrail

Operating Systems

- Windows Server Administration
- Linux Administration (RHEL/CentOS/Amazon Linux/Ubuntu)

Technical Skills

- OS Patching
- Backup & Recovery
- Infrastructure Monitoring
- Incident Management
- System Health Checks
- Resource Optimization
- Change Management
- Compliance Reporting
- Troubleshooting
- Network Fundamentals
- DNS & Connectivity

Preferred Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- AWS Certified Solutions Architect – Associate or AWS Certified SysOps Administrator (preferred).
- Experience with ITIL-based operations and change management processes is an advantage.
- Exposure to Information Security, Compliance, and VAPT remediation is desirable.

Preferred Experience

- 3–6 years of experience in AWS Cloud Operations or Cloud Infrastructure Support.
- Hands-on experience in Linux and Windows server administration.
- Experience managing AWS patching, backup, monitoring, and operational support.
- Solid troubleshooting skills across AWS infrastructure and cloud services.
- Experience working in Production support environments with multiple AWS accounts.

Pay: ₹45,000.00 - ₹65,000.00 per month

Application Question(s):

- Job location will be Ghansoli? interested?
- Current CTC?
- Expected CTC?
- Notice Period?

Work Location: In person

📌 AWS Cloud Operating & Patching (India)
🏢 JHS Associates
📍 India