Experience: 0-2 years (Fresher with Excellent English Communication skills may also apply)

Location: Anywhere (Work from Home) OR Okhla, Phase-1, New Delhi.

JOB PROFILE
We are looking for a Process Coordinator cum Client Relations Executive to build and preserve trusting relationships with our internal & external customers (Clients).

To succeed in this role, you should be an excellent communicator. Ultimately, you’ll maintain robust relationships with our customers and clients. This job involves – Outbound calling, customer query resolution through chat process and emails and coordination and follow-up with employees for the important reports and data.

ROLE & RESPONSIBILITIES

- Building positive relationships with existing customer & clients
- Out-bound calling for projects & Events
- Regular Follow-up and feedback from clients & Customer
- Handle Client & customer queries on Chat- Process




- Regular and rigorous follow-ups
- Maintain Daily trackers
- Coordination with other team members and colleagues for the reports and data

EXPECTATIONS FROM CANDIDATES

- Excellent communication skills – English (verbal & Written)
- Aptitude for fostering positive relationships
- Teamwork
- Customer-oriented mindset
- Must have good Telephone etiquettes
- Must be organized and hardworking

PACKAGE

- Freshers to 6 months experience: 20K (CTC)
- 6 months to 1 year: 25K (CTC)

Interested?

Share your resume at [email protected] and please mention:

- Why we should consider YOU for this role as the ideal candidate for this position?
- What’s your current package, and what are your expectations?

📌 Process Coordinator Cum Client Relations Executive (India)
🏢 EFY ENTERPRISES
📍 India