- Hiring Process

Your Path to Joining Our Team

How should I prepare for my interview?

We’re not looking for “perfect answers.” We’re looking for people who think differently, ask great questions, and bring ideas to life. Here are a few tips to help you prepare:

- Understand our universe — Get familiar with Planetcast’s product suite and how we enable global broadcasters and streamers through innovation.
- Tell your story — Bring examples that show your problem-solving, creativity, and ability to thrive in dynamic environments.
- Be curious — Ask us about the products, teams, and technologies that excite you most.
- Show your media-tech mindset — Whether you’re from content, tech, or operations, show us how you think beyond boundaries.
- Stay authentic — We’re powered by people who are passionate and genuine, no scripts needed.

Will you provide feedback if I’m not selected?

We know feedback helps growth. While we do our best to provide feedback to candidates who reach the advanced stages, the high volume of applications may not always make it possible at earlier rounds.

If you make it to the later interview stages, you’ll receive personalized input to help you in your career journey — whether or not you join Planetcast.

P.S. Every conversation here is a learning experience. We aim to leave you a little more inspired than when you applied.

What can I expect after submitting my application?

We’re thrilled that you’re interested in joining Planetcast! Once you hit “Apply,” our Talent Team reviews your profile carefully against the role requirements. If your experience aligns, you’ll hear from us within 10 working days for next steps.

Even if you’re not selected immediately, don’t worry — we’re constantly hiring for current roles across our global media-tech ecosystem, and your profile may be considered for upcoming opportunities.

P.S. Think of it as sending your story into orbit — sometimes it just takes the right signal to connect.

What is the interview process like at Planetcast?

At Planetcast, we don’t just hire talent — we look for collaborators who can help us shape the future of media technology. Our process is designed to be transparent, conversational, and purposeful — giving you the space to bring your best stories forward while getting to know what makes Planetcast unique.
While it may vary slightly depending on the role, here’s a glimpse of what your journey could look like:

i. Round 1 – Meet Your Talent Partner
Your first interaction is with our HR team, a warm conversation to understand your background, career goals, and what excites you about joining Planetcast. You’ll also get a quick introduction to who we are, our people-first culture, and our media-tech edge.

ii. Round 2 – Meet the Hiring Manager
This is where we get into the details. You’ll discuss your professional experiences, projects, and problem-solving approach. It’s also your opportunity to explore how your expertise aligns with our vision of transforming how media is created, managed, and delivered globally.

iii. Round 3 – Cognitive & Technical Assessment
Depending on your role, you’ll complete a short test or challenge designed to understand how you think, create, and execute. It could involve analytical reasoning, creative tasks, or technical problem-solving that mirrors real-world media-tech scenarios.

iv. Round 4 – Culture & Team Fit
We believe great teams are built on shared values and diverse perspectives. In this round, you’ll meet some of your potential teammates to get a feel for our collaboration style and work culture.

v. Round 5 – HR Round & Offer Discussion
Finally, our HR team will walk you through compensation details, benefits, and your potential career path at Planetcast. We aim for open, honest, and transparent discussions, because the best partnerships begin with clarity.

Key Stakeholders / Relationships

- Senior Managers and Business Leaders
- Project Managers
- Business Analysts
- Infrastructure Team
- Software Development
- Software Testing Team
- System Architects
- Playout Operations Team
- Client contacts

Primary Objective/s

1. Project Delivery Excellence

- Deliver all allocated projects on time, within scope, and within budget, meeting or exceeding customer expectations.
- Maintain accurate project plans, schedules, and documentation for all active initiatives.
- Implement proactive risk and issue management, ensuring timely mitigation and escalation.
- Ensure smooth transition of completed projects into BAU operations.

2. High-Ǫuality Service Delivery

- Ensure all SLAs and KPIs for the Client account are consistently met or exceeded.
- Drive improvements to service delivery workflows to increase efficiency and reduce operational friction.
- Oversee and reduce recurring service incidents through root cause analysis and corrective action implementation.
- Maintain strong alignment with operations teams to provide ongoing support and stability.

3. Client Relationship & Stakeholder Management

- Build and maintain a trusted,



collaborative relationship with our customer stakeholders at all levels.
- Serve as the primary point of contact for delivery-related discussions, escalations, and updates.
- Facilitate regular governance meetings, providing clear reporting on progress, risks, timelines, and budgets.
- Ensure client expectations are well-managed and communication is transparent at all times.

4. Governance, Reporting & Financial Management

- Provide accurate and timely project dashboards, status reports, and executive updates.
- Maintain strong financial control over project budgets, forecasts, and resource allocations.
- Ensure all project and service delivery activities comply with internal PMO processes, contractual obligations, and quality standards.

5. Operational Leadership & Team Enablement

- Support onboarding and knowledge transfer to ensure all team members working on allocated projects understand workflows, expectations, and priorities.
- Promote a culture of continuous improvement, identifying and implementing enhancements to processes, tools, and communication workflows.
- Ensure cross-functional teams work cohesively toward shared delivery goals.
- Advocate for product and workflow improvements that enhance customer value and operational efficiency.

6. Strategic Contribution to the allocated Client Account (s)

- Contribute to long-term roadmap alignment, ensuring delivery efforts support the Customer’s strategic goals.
- Support capacity planning and resource forecasting to ensure the account is adequately staffed and resourced.
- Identify opportunities to expand service offerings, improve delivery performance, or strengthen account stability.

7. Professionalism & Customer Satisfaction

- Maintain high standards of professionalism in all client interactions.
- Monitor customer satisfaction levels and implement improvements based on feedback.
- Ensure that delivery outcomes contribute positively to the Customer’s overall experience with Planetcast.

Accountabilities & Responsibilities

1. Project Delivery Management

Accountable for:

- Delivering all Client’s projects on time, within scope, and within budget.
- Ensuring risks, issues, and dependencies are proactively managed.
- Maintaining accurate project documentation and governance artefacts.

Responsible for:

- Leading project execution from initiation to completion.
- Creating project plans, schedules, RAID logs, and communication plans.
- Coordinating cross-functional teams (Engineering, Product, ǪA, Operations, Support).
- Managing project escalations and ensuring timely resolution.

2. Service Delivery & SLA Performance

Accountable for:

- Meeting all service SLAs and KPIs for the Client’s account.
- Ensuring operational incidents are followed through to root cause and closure.
- Overseeing smooth handovers from project delivery to BAU operations.

Responsible for:

- Monitoring daily service performance and identifying areas requiring improvement.
- Working closely with operational teams to maintain service stability.
- Driving corrective actions for recurring issues.
- Ensuring service workflows support operational efficiency and consistency.

3. Client Relationship & Stakeholder Engagement

Accountable for:

- Maintaining a strong, trusted relationship with the Client’s stakeholders.
- Acting as the primary point of contact for all delivery-related discussions.
- Managing client expectations through transparent communication.

Responsible for:

- Facilitating governance meetings, project reviews, and service updates.
- Providing accurate communication on progress, risks, and decisions.
- Handling client escalations professionally and effectively.
- Translating client needs into actionable delivery initiatives.

4. Financial & Governance Control

Accountable for:

- Managing project budgets, forecasts, and operational costs.
- Ensuring compliance with internal delivery frameworks and contractual requirements.
- Providing accurate performance reports to internal leadership and the Client.

Responsible for:

- Tracking project and service financials, including invoices and resource usage.
- Preparing dashboards, status reports, and executive summaries.
- Supporting commercial discussions, including scope changes and contract impacts.
- Ensuring delivery teams adhere to PMO standards and quality expectations.

5. Operational Leadership & Team Enablement

Accountable for:

- Ensuring teams working on the Client’s account are aligned, trained, and equipped to deliver.
- Supporting onboarding, development, and knowledge-sharing across delivery and operational staff.
- Fostering a culture of collaboration, accountability, and continuous improvement.

Responsible for:





- Guiding team members on workflows, expectations, and priorities.
- Coordinating resource onboarding and workload management.
- Providing day-to-day support to cross-functional teams contributing to delivery.
- Identifying skills gaps and supporting training initiatives.

6. Product, Process, and Workflow Improvement

Accountable for:

- Championing initiatives that enhance service and project delivery efficiency.
- Identifying opportunities for tooling, automation, or workflow enhancements.
- Ensuring improvements align with both customer needs and internal delivery objectives.

Responsible for:

- Collaborating with Product and Engineering teams on enhancements and feature requests.
- Supporting the rollout of new tools, processes, or operational changes.
- Providing feedback based on delivery and operational observations.
- Helping embed process improvements across teams.

7. Strategic Contribution to the Client’s Account

Accountable for:

- Contributing to long-term account planning and roadmap alignment.
- Ensuring delivery efforts support customer goals and future service expansion.
- Managing risk mitigation strategies that support long-term account stability.

Responsible for:

- Supporting capacity planning and resource forecasting.
- Identifying opportunities to strengthen Planetcast’s value offering to the Client.
- Participating in strategic discussions with leadership and customer stakeholders.
- Helping align internal teams around strategic priorities for the account.

Key Competencies / Attributes Required

1. Project Management Excellence

- Robust understanding of project methodologies (Waterfall, Agile, hybrid).
- Ability to manage multi-stream, cross-functional initiatives.
- Expertise in planning, scheduling, risk management, and delivery execution.

2. Broadcast Media & Live Sports Knowledge

- Deep understanding of broadcast operations, workflows, playout, ingest, media processing, and IP/cloud video delivery.
- Ability to translate media technology concepts into practical delivery plans.
- Familiarity with industry SLAs, latency sensitivities, and live-event criticality.

3. Stakeholder & Client Management

- Ability to build trust and maintain strong relationships with customer stakeholders.
- Skilled in managing expectations, navigating difficult conversations, and communicating clearly.
- Diplomatic with the ability to balance customer needs with internal constraints.

4. Communication & Interpersonal Skills

- Clear and concise communicator across technical and non-technical audiences.
- Strong presentation, negotiation, and documentation abilities.
- Skilled at simplifying complex information for decision-making.

5. Problem-Solving & Decision-Making

- Analytical mindset with the ability to break down complex issues quickly.
- Confident making decisions under pressure, especially during live service incidents.
- Ability to identify root causes, propose solutions, and drive corrective action.

6. Leadership & Team Collaboration

- Ability to lead, motivate, and guide cross-functional teams.
- Skilled at conflict resolution and fostering team alignment across diverse functions.
- Encourages accountability, ownership, and high performance.

7. Financial & Commercial Acumen

- Ability to manage project budgets, forecasts, and cost-control measures.
- Understanding of commercial implications of scope, timelines, and resource changes.
- Skilled in budget reporting, financial risk assessment, and cost optimisation.

8. Organisational & Planning Skills

- Highly structured and organised, with excellent time management.
- Ability to manage competing priorities in a fast-paced environment.
- Strong attention to detail with ability to see both macro and micro perspectives.

9. Continuous Improvement Mindset

- Ability to identify gaps in tools, processes, and workflows and propose improvements.
- Comfortable driving change management initiatives.
- Advocates for operational and product enhancements that improve service delivery.

10. Emotional Intelligence & Professionalism

- Composed under pressure, especially during escalations.
- High degree of self-awareness and empathy.
- Professional presence when interacting with senior stakeholders.

Ǫualifications

Project management qualifications (eg. PMP, Prince2 practitioner or Agile / Scrum Certification)

Experience

- 7+ years’ experience in project management or delivery management in the broadcast media or live sports industry.
- Demonstrated success managing complex, multi-stream projects involving cross-functional teams.
- Experience supporting service delivery operations within SLA/KPI-driven environments.
- Strong background in client-facing roles, including stakeholder management and escalation handling.
- Hands-on experience with broadcast workflows, including playout, ingest, media operations, or cloud/IP-based delivery systems.
- Experience overseeing project governance, documentation, reporting, and delivery quality control.
- Proven ability to manage budgets, forecasts, and resource allocation.
- Experience driving continuous improvement initiatives across tools, workflows, and/or processes.

📌 Delivery Manager - Content Workflows (India)
🏢 Planetcast
📍 India