Customer Service & Onboarding Executive – Commodities Process

Company: Kserve BPO

Job Location: Thane, Maharashtra
Department: Customer Service & Onboarding
Process: Commodities – Calling, Chat and Email
Working Days: 6 days a week
Week Off: Sunday
Working Hours: Rotational shifts between 9:00 AM and 12:00 AM

Job Description

Kserve BPO is hiring Customer Service & Onboarding Executives for its Commodities Process. The ideal candidate should have strong customer service skills along with knowledge of the Demat process and Commodities.

Key Responsibilities

- Handle customer queries related to the Demat account opening and onboarding process.
- Assist customers with the account opening and onboarding journey.
- Provide accurate information related to Commodities and associated services.
- Resolve customer queries professionally and ensure a positive customer experience.
- Follow defined processes, compliance guidelines, and quality standards.




- Maintain accurate customer records and update relevant systems.
- Coordinate with internal teams wherever required to ensure smooth customer onboarding.

Eligibility & Skills Required

- Qualification Minimum : 12Th Pass (HSC)
- Preferred: NISM Certified (National Institute of Securities Markets).
- Candidates with customer service experience in the Demat process will be preferred.
- Knowledge of Commodities is compulsory.
- Excellent communication skills in English and Hindi.
- Good customer-handling and problem-solving skills.
- Ability to work in rotational shifts.

What We Offer

- Salary: CTC Upto 24000 per month
- Professional work environment and growth opportunities opportunities.
- Interested candidates can apply now and become a part of Kserve BPO!

Contact : +91-XXXXXXXXXX

Pay: ₹20,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Customer Service Representative (India)
🏢 KServe BPO Private
📍 India