Job Title: IT Asset Management (ITAM) Lead

Location: Bangalore, India

Role Summary

We are hiring an ITAM Lead to manage a client-facing IT Asset Management engagement. You will own day-to-day delivery, governance, and reporting across HAM/SAM, license compliance, and Flexera ONE platform operations, ensuring accurate asset visibility, audit readiness, and measurable optimization outcomes.

Key Responsibilities

- Engagement Leadership
- - Lead ITAM service delivery for the client; manage priorities, stakeholders, and governance cadence (weekly/monthly/quarterly).
- Own KPIs, service metrics, action trackers, and continuous improvement.

- Flexera ONE Administration & Health
- - Administer users/roles/access, platform configuration (out-of-the-box), connectors/agents/inventory feeds.
- Monitor jobs, schedules, data latency; coordinate with Flexera Support; maintain runbooks/documentation.

- Hardware Asset Management (HAM) Governance
- - Ensure inventory coverage and scan freshness; identify stale/duplicate/orphan assets.
- Drive normalization/reconciliation; improve owner/location/cost center completeness.
- Support contract/lease linkage and related reporting.

- Software Inventory & Normalization (IT Visibility)




- - Manage software discovery and recognition; reduce unknown/unrecognized queues.
- Maintain publisher/product/version hygiene; validate device/user associations.
- Support onboarding of new sources/connectors.

- Software License Compliance & ELP
- - Maintain validated entitlement repository; configure license models/metrics/rules.
- Run periodic ELPs; produce compliance/risk/exposure insights and optimization opportunities.
- Support audit readiness and evidence preparation (in-scope publishers).

- Request, Allocation & Reclaim
- - Validate availability, record allocations/transfers/reclaims; support harvesting/offboarding.
- Coordinate with ITSM and deployment teams; track turnaround and aging.

Required Experience & Skills

- - 8-12+ years in ITAM/SAM with 3+ years leading delivery or engagements
- Hands-on Flexera ONE (mandatory)
- Robust knowledge of HAM lifecycle, software recognition/normalization, licensing basics and ELP processes
- Proven client/stakeholder management, reporting, and governance facilitation
- Analytical mindset; strong documentation and communication skills

ITIL Foundation, IAITAM (CSAM/CHAMP), Flexera certifications

📌 IT Asset Management (ITAM) Lead (India)
🏢 Information Services Group
📍 India