To Manage the guest relations activities of the store and plan to improve the customer satisfaction level.
- Responsible for all GR functions of the store and strategically plan for upscale customer service.
- Understand customers’ buying patterns and preferences.
- Manage front office and customer relations sections and delegate responsibilities efficiently.
- Overall responsibility of all customer complaints resolution and rectification.
- Develop High Net-worth Individual (HNI) customer network.
- Monitor customer satisfaction reports and trends.
- Ensure the grooming and training of Guest relationship executives.
- Responsible for In-store engagement activities.
Skills Required :
- Floor Management
- Excellent communicative and interpersonal abilities
- Hospitality and Administration
Note : Openings at Malleshwaram, Rajajinagar, Jayanagar, Mangalore
Functional Area
Administration
Location
Mangalore
State
Karnataka
Country
INDIA
Educational Qualification
PG
Age
30-40
Experience
5 to 6 Years
Salary Range
35000 to 40000 (INR)
📌 Manager - Guest Relations (India)
🏢 Malabar Group
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.