Job Description:

- We are looking for a skilled End User Computing EUC Engineer to manage and support enterprise end user environments ensuring seamless access device management application delivery and user productivity
- The role involves supporting core EUC technologies troubleshooting user environment issues and maintaining secure and productive endpoint infrastructure

Key Responsibilities:

- Provide L2 support for enterprise End User Computing EUC environments
- Manage and support Active Directory including user administration group policies access management and directory services
- Administer and support Citrix environments for virtual application and desktop delivery
- Manage endpoint devices through Microsoft Intune for device enrollment compliance configuration and application deployment
- Support SCCM for software distribution patch management imaging and device administration
- Troubleshoot issues related to user access endpoint configuration application delivery device policies and system performance




- Handle incident management service requests root cause analysis and problem resolution within defined SLAs
- Ensure endpoint security compliance and policy adherence across managed devices
- Support OS deployment patching upgrades and routine maintenance activities
- Collaborate with infrastructure security networking and service desk teams for issue resolution and operational support
- Maintain SOPs knowledge base articles and environment documentation

Preferred Skills:

Technology->Server-Virtualization->Citrix XenServer->Citrix,Technology->Infrastructure-DataCenter->enterprise computing ( citrix, mosaic, RFID, VMware, VDI support etc)->Citrix PVS,Technology->EUC-Patching_and_Distribution->SCCM,Technology->Infrastructure-Server Administration->Active Directory,Technology->Enterprise Mobility Solution->MS Azure AD, MS Azure RMS, MS Intune

📌 End User Computing (India)
🏢 Infosys
📍 India