WHY JOIN DSS GROUP? DSS believes in creating synergy between people and technology. We pride upon a stimulating work environment that brings out the best in you. 200+ Employees 450+ Products 13+ Cities Values Customer Engagement Intense engagement is the sole reason behind mutually profitable partnerships with our valued customers over decades. Integrity Ethical practices form the very foundation of our corporate being. Respect for People Our diverse employee population is one that recognizes individual excellence while encouraging teamwork. Innovation We are inspired by innovative and impactful technology solutions.

Service Engineer - Food & Vet Testing Delhi (JID000086)

Position Title: Field Service Engineer

Base Location: Delhi
Company: DSS Imagetech Pvt Ltd

Primary Role:

As Field Service Engineer the person will be responsible for verifying proper functioning and quality control of the laboratory equipments. This position requires travelling and providing exceptional technical support to customers including application, troubleshooting, testing, and repairing issues.

Job Description:

- Recognize and communicate product issues, complaints, improvements,



and resolutions.
- Test reagents in customer laboratories on new and existing diagnostic instrumentation.
- Hands-on experience with maintenance and servicing of laboratory equipment. (PCR, RT PCR machine, Centrifuges, Vortex machine, etc.)
- Provide on-site troubleshooting, repair, and preventative maintenance.
- Assist customers with meeting their regulatory and verification requirements.
- Communicate with customers to assess their needs and provide solutions.
- Maintain accurate records of service activities and parts usage.

Job Specification:

- Valuable proven written and verbal communication skills
- Willingness to travel extensively
- Ability to work independently, as well as with cross-functional teams.

Qualifications:

- ITI/Diploma in Electronics or
- B.Tech. Electronics.

Experience:

- 2-5 years
- Experience with laboratory equipment will be preferred.

Why Join Us?

- Preferably from a Life-Sciences background
- Good Knowledge of the domain
- Proficient in Google, Microsoft Office Suite, and CRM software.

📌 Service Engineer (Delhi)
🏢 dss imagetech
📍 Delhi