The Candidate will be required to work night shifts, 5 days a week and will be reporting to the Manager - Events Management Team. As a vital member of this team, the person would be primarily involved in Hosting Webinars of GlobalCompliancePanel. To elaborate further, the person would be:
- Extensively using WebEx (or any other similar solution provider should we decide to change) for scheduling & rescheduling webinars; managing invites; managing the entire event as a host; webinar recording, editing & uploading; etc..
- Supporting and Coordinating with Panelists for Events assigned while maintaining a good relationship with them.
- Supporting the Customer Service Team with Webinar related queries.
- Assisting Customers before and (of course) during the Webinars to make sure of their satisfaction.
- Maintaining Reports and Contributing to Team Meetings.
- Working with members of other teams and WebEx people (for technical support)
to ensure that the business runs efficiently.
Desired Candidate Profile:
Current Job Profile : Working in a Call Center or any other Industry where the work does involve making or receiving at least few calls / day from customers ((US / Canada (1st) or UK / Australia (2nd)) and should have worked or currently working in Night Shifts.
- Would be great to have someone who has organized and managed events / seminars / corporate trainings (perfect person - if they have done these using web-based means)
- Knowledgeable about US culture - Work Culture & Geography (familiarity with US Accent and / or with Healthcare Industry would be excellent to have).
- Excellent Communication Skills.
- Must be comfortable with Microsoft Office Applications (Outlook, Excel, PPT and Word).
- Proficiency in maintaining reports & communicating through emails with customers.
- Should have some technological awareness & be in sync with global current affairs.
- Experience of working in Teams.
Contact Person : Chaitra P (HR)
Contact Number : +91-XXXXXXXXXX
📌 Associate - Events Management (India)
🏢 NetZealous Services India
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.