Job Description – executive- HR & Industrial Relations (IR)

Kuehne + Nagel – Contract Logistics (India)

Department: HR / Industrial Relations – Contract Logistics Reports To: Regional IR Manager

Location: (Stationed-Chennai)

Geographical Coverage: South India Job Level: Executive

Employment Type: Full-time

1. Job Purpose

To support Kuehne + Nagel’s Contract Logistics operations by ensuring labour compliance, secure employee relations, contractor governance, and timely resolution of workforce issues across warehouse and distribution facilities. The role safeguards people stability, operational continuity, customer SLAs, and supports QSHE compliance to maintain K+N’s global standards of safety, integrity, and excellence.

2. Key Responsibilities

A. Industrial Relations & Workforce Management

Maintain a constructive relationship with shop-floor workforce, supervisors, and contractors across K+N CL sites.

Support the IR Manager in handling union interactions, settlement discussions, and compliance with local labour norms.

Manage day-to-day grievances—absenteeism, behaviour issues, disputes, and discipline cases.

Ensure zero disruption to warehouse operations due to labour-related challenges.

Participate in IR risk assessments during new customer onboarding or warehouse expansions.

B. Labour Law Compliance (India CL Ops)

Ensure 100% compliance with:

Contract Labour (Regulation & Abolition) Act

Shops & Establishments Act / Factories Act

Social Security Codes (PF, ESI, Gratuity)

Minimum Wages & Payment of Wages Act

POSH Act





Maintain updated statutory registers and liaise with government authorities.

Prepare sites for customer audits, SMETA, ESG, and sustainability audits as required.

C. Contractor & Manpower Management

Verify contractor documentation, licenses, ESIC/PF challans, and CLRA compliance.

Review and validate:

Deployment vs. attendance

Wage sheets

OT calculations

Bonus/leave register

Assist in monthly contractor compliance audits following K+N Vendor Management Guidelines.

Coordinate onboarding, biometric registration, CILT records, and gate pass issuance.

D. Disciplinary Process & Investigation Support

Assist in domestic inquiries, investigation reports, and documentation.

Prepare charge sheets, warnings, and counselling reports aligned with K+N policies.

Support QSHE in incident investigations where industrial behaviour, safety rules, or SOP non-compliance are involved.

E. Workforce Engagement & Culture Building

Conduct engagement sessions, toolbox talks, and welfare committee meetings.

Promote K+N values: Care, Commitment, Collaboration, Courage on the shop floor.

Facilitate communication on safety, behavioural expectations, and operational discipline.





Run initiatives to reduce attrition and absenteeism at CL sites.

F. Reporting & Documentation

Publish monthly IR MIS:

Attrition

Absenteeism

Disciplinary actions

Grievances

Contractor compliance

Maintain records for internal audits, customer requirement sheets, and global compliance systems.

3. Skills & Competencies

Technical Competencies

Strong knowledge of labour laws (India)

Experience in multi-shift, high-volume logistics/warehousing environments

Understanding of CLRA, payroll components, and manpower compliance

Familiarity with safety rules in warehousing operations (MHE, LOTO, forklift zones)

Behavioural Competencies (Aligned with K+N Standards)

Stakeholder management

Conflict resolution

Communication & negotiation

High integrity and confidentiality

Ability to work under operational pressure

Collaborative mindset across functions (HR, QSHE, Ops, Finance, Legal)

4. Education & Experience

Qualification: MBA/PGDM (HR), MSW, MLW, or equivalent

Experience: 2–5 years in IR/HR Operations; logistics/3PL/warehousing sector preferred

Experience interacting with third-party manpower vendors and unionized environments is an advantage

5. Work Environment

On-ground presence across warehouses, hubs, and distribution centres

Must be available during urgent IR situations or audits

Travel required to K+N CL sites within region/country

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

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