· According to the Doctors advise counseling to the patient.

· Co-ordination with Consultant / Centre Head on daily basis based on surgery advice and conversion.

· Maintain checklist as per the instruction given by the management. (Like Cataract, FFA, etc.,)

· Explain the tariff of the concern procedures / investigations to patients in detail.

· Maintain Counselor report on daily basis (Advise, Conversion and Patient wise details)

· Co-ordinating with TPA / Insurance Dept (Sending Pre-authorization, Getting Approval, Billing).

· Cross verifying all the relevant documents related to Credit billing before surgery.

· Maintaining Counselor Summary for all counseled patients.

· Doing Tele Calling and maintaining report for the same.

· Preparing Surgery list and handing over the same to concern doctor and centre head, one day before the surgery.

· Giving reports to the patients (i.e. Discharge Summary, Case Summary)

· Follow up with patients at all stages.

· Informing patients about specialty clinic / Surgery Date.

Location: Tirupur

Call: +91-XXXXXXXXXX

Job Type: Full time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Patient Counselor (India)
🏢 Lotus Eye Hospital & Institute Ltd, Cochin
📍 India