Key Responsibilities Patient Counseling & Conversion

● Counsel patients for aesthetic and cosmetic surgical procedures through detailed, trust-building conversations.

● Understand patient psychology, emotional motivations, insecurities, expectations, and pain points.

● Identify patient concerns and position suitable treatment solutions with confidence and empathy.

● Influence and guide patients toward informed treatment decisions and procedure commitment.

● Build urgency and confidence by explaining procedure advantages, outcomes, recovery timelines, and transformation possibilities. Virtual / Telephonic Consultation

● Conduct detailed telephonic and virtual consultations for patients hesitant to visit the clinic.

● Understand patient concerns in depth and provide personalized treatment guidance over calls.

● Build stronger trust, engagement, and emotional connection with prospective patients.

● Increase patient confidence and improve consultation-to-clinic visit conversion ratios.

● Present the clinic and treatment ecosystem professionally to enhance brand credibility.



Consultation Coordination

● Coordinate consultations between doctors and prospective patients.

● Ensure smooth patient movement from inquiry → consultation → surgery booking.

● Maintain continuous follow-up with warm and cold leads to maximize conversion rates.
● Handle objections related to pricing, fear, recovery, family concerns, and treatment hesitation. Patient Relationship Management

● Deliver a premium patient experience through personalized engagement.

● Maintain confidentiality, professionalism, and emotional sensitivity during counseling. ● Build long-term patient trust and retention. CRM & Reporting

● Update CRM with lead status, counseling notes, follow-ups, and surgery conversion details.

● Track consultation conversions, surgery closures, and revenue targets.

● Submit daily and weekly performance reports.

Pay: From ₹80,000.00 per month

Work Location: In person

📌 Surgical Councellor (India)
🏢 The Esthetic Clinic
📍 India