leading QA strategy testing automation and manual testing for Salesforce CRM SalesService Cloud Key responsibilities include creating test plans managing defect lifecycles in Jira leading Agile QA and mentoring team members 1 2 3 4 5
Key Responsibilities
Strategy Planning Develop comprehensive test strategies test plans and test cases for endtoend Salesforce implementations
Defect Management Manage defect tracking triaging and resolution typically using tools like Jira
Automation Build and maintain automated testing frameworks for UI API and regression testing
Collaboration Coordinate with business stakeholders developers and offshoreonsite teams to ensure highquality delivery
Performance UAT Execute functional system integration UAT and performance testing
Environment Setup Support Data Migration testing and Manage QA environment integrity 1 2 3 4 5
Required Qualifications Skills
Experience Minimum 58 years of experience in Quality Assurance with 3 years specifically in Salesforce testing
Salesforce Knowledge Deep understanding of Sales Cloud Service Cloud and Lightning Components LWC
Testing Tools Experience with automation tools such as Selenium or Salesforcespecific tools eg TOSCA
Methodologies Strong experience in AgileScrum environments
Soft Skills Strong leadership communication and stakeholder management skills 1 2 3 4 5 6
Preferred Qualifications
Salesforce Administrator or Platform App Builder certification
Experience with DevOps tools eg Jenkins Copado Azure DevOps
Knowledge of OmniStudio or Health Clou
Skills
Mandatory Skills : Salesforce Service Cloud (FSL/SMAX) Testing, Test Reports and Dashboards -Testing, User Acceptance Testing
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling recent ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/