02 Aug
|
Skyleaf Consultants
|
India
02 Aug
Skyleaf Consultants
India
Skyleaf Consultants
Highlights:
5.00 - 10.00 Years
14.00 - 18.00 INR (Lacs)/Yearly
Full-time
Mumbai
Roles & Responsibility
Key ResponsibilitiesWebsite Operations & Optimization• Own the day-to-day health of www.soulflower.in (built on Shopify)• Ensure seamless performance across devices and fast mobile load speeds• Drive A/B testing, funnel analysis, and product page optimizationGrowth & Retention• Continuously improve conversion rate (CVR), AOV, and cart recovery• Map user behavior and reduce bounce/drop-off through testing and insights• Collaborate with marketing to support traffic-to-sale journeysCustomer Experience• Own the full journey from homepage to post-purchase• Collaborate with CX team to align feedback into real UX improvements
• Improve NPS, repeat rate, and CSAT via loyalty flows and reviewsCross-Functional Ops• Work closely with tech, CX, supply chain, and creative teams• Ensure smooth backend sync for orders, payments, and tracking• Lead bug triage, system fixes,
and tech escalations
Requirements
Experience & Background• 3–5 years of experience managing a D2C website (FMCG/beauty/lifestyle preferred)• Robust knowledge of Shopify, performance tools (GA4, Hotjar, Clarity), and funnelframeworks• Exposure to retention systems (email, WhatsApp), loyalty, reviews, and referral programs• Proven results in CRO, AOV growth, CVR lift, or reducing bounce/abandonmentPersonality & Mindset• Checklist-driven executor who thrives on SOPs, trackers, and shipping fast• Growth hacker energy—always testing, experimenting, and optimizing• Techie mindset—debugs fast, thinks in systems, loves tools• Bonus if you're an ex-gamer, builder, or side hustler—someone who figures things out andfixes things without waiting• Qualifications don’t matter—your results and hunger do
📌 C Head Skyleaf consultants (India)
🏢 Skyleaf Consultants
📍 India