Key Responsibilities:

- Advanced Workflows uaa awe CRON workflows STREAM workflows Advanced Workflows event driven logic timer based qualification alarm correlation
- RACR rules development uaa med fme JavaScript based alarm classification rules problem Code assignment severity overrides RA specific rule blocks
- Alarm management alarm lifecycle raise clear acknowledge alarm correlation RCA creation soak timers flapping detection persistence qualification
- UAA integrations Kafka message production consumption Remedy API integration ticket creation API Gateway
- Python scripting Remedy integration scripts advanced trouble ticket
- py Kafka consumer logic payload construction
- RA Resource Adapter management RA certification alarm PM data collection device onboarding
- UAA platform operations workplace promotion Lab Stage Production UAA UI File Manager workflow import export platform upgrades
- Database PostgreSQL queries against uaa core db alarm history occurrence patterns

Technical Requirements:





- Linux administration RHEL based systems shell scripting log analysis process management
- Kubernetes Rancher container orchestration pod management uaa awe pods deployment troubleshooting
- Kafka topic management consumer groups message schemas JSON troubleshooting message flow
- GitLab Git workflows merge requests branch management CI CD pipelines
- TrapStation SNMP trap collection and forwarding
- Networking fundamentals SNMP ICMP syslog alarm protocols understanding of telecom ISP network elements
- Remedy ITSM ticket lifecycle creation field mapping API integration
- Telecom ISP fault management background
- Jira workflow experience Agile Framework

Preferred Skills:

Technology->Microsoft Technologies->Windows Workflow Foundation,Technology->OpenSystem->Python - OpenSystem,Technology->Integration->Confluent Kafka,Technology->Oracle Cloud->PaaS - Integration,Technology->Agile Management->Agile Management Tools->JIRA

📌 Workflow Engineer (India)
🏢 Infosys
📍 India