Key Responsibilities

AMS Support & Incident Management

- Provide L2/L3 support for MDM/MDG-related issues
- Troubleshoot and resolve: Master data inconsistencies and duplicates, Workflow failures (MDG change requests), Data replication issues between systems
- Manage tickets via ServiceNow / JIRA / Remedy ensuring SLA adherence

Master Data Governance (MDG)

- Support MDG processes for: Business Partner (Customer/Vendor), Material Master. Finance master data (GL, Cost Centers – if applicable)
- Handle: Change Request (CR) processing, Workflow configuration & troubleshooting, Data validation rules and derivations

Data Maintenance & Quality

- Ensure high data quality through: Data validation, Standardization, De-duplication
- Perform mass data updates using: LSMW / LTMC (if applicable), MDG tools / data replication frameworks

Integration & Replication

Support master data integration across: ECC MDG

- Other systems (CRM, SRM, external apps)
- Troubleshoot: DRF (Data Replication Framework) issues, IDoc / ALE / API-based replication failures

Change Requests & Enhancements

- Work on CRs and minor enhancements : Data model enhancements, UI changes (FPM / Web Dynpro), Validation & derivation logic (BRF+)
- Prepare functional specs and coordinate with ABAP team

Testing & Deployment

- Perform: Unit Testing, Integration Testing, UAT support
- Support transport movement and production deployments

Documentation & Governance

- Maintain:



Data standards and governance policies, Process documentation and KT materials
- Ensure compliance with data governance frameworks

Continuous Improvement

- Identify opportunities for: Automation in master data processes, Improved data governance workflows
- Recommend best practices for master data lifecycle management

Required Skills & Experience

✔ Experience

- 7–12 years of SAP experience
- Strong experience in: SAP MDM or SAP MDG, ECC AMS / Support projects
- Experience in handling production support environments

✔ Functional Expertise

- Solid knowledge of: Customer Master (KNA1, KNVV), Vendor Master (LFA1, LFB1), Material Master (MARA, MARC)
- Understanding of: Business Partner (BP) concept (nice to have)

✔ MDG/MDM Skills

- Experience with: MDG Data Models, Change Request workflows, DRF (Data Replication Framework)
- Hands-on with: BRF+ (validation/derivation rules), FPM / UI configuration

✔ Technical Awareness

- Knowledge of: IDocs / ALE
- Basic ABAP debugging (nice to have)
- Understanding of: Data migration tools (LSMW, Migration Cockpit)

✔ Tools & Methodologies

- ITSM tools: ServiceNow / JIRA / Remedy
- Exposure to: SAP Solution Manager (optional)

Good to Have

- Experience with: SAP S/4HANA MDG
- Central Finance / Data Harmonization projects
- Knowledge of: SAP BTP integrations, Data quality tools

📌 SAP MDM/MDG Consultant (India)
🏢 Jade Global
📍 India