Job Description – Sales Coordinator https://www.satol.net/

Department: Sales & Marketing
Location: Borivali Mumbai (Head Office)
Experience : 2 Yrs +
Reporting To: Sales Head

Job Purpose

To provide end-to-end sales coordination and after-sales support for the Pan-India field sales team by ensuring seamless order execution, customer communication, timely dispatches, and effective coordination with internal departments to enhance customer satisfaction and business growth.

Key Responsibilities

· Coordinate with Regional Sales Managers, Key Account Managers, and Sales Executives across India.

· Prepare quotations, Proforma Invoices, sales orders, and other commercial documents.

· Process customer orders accurately and coordinate with Production, Planning, Stores, and Logistics for timely dispatch.

· Track order status and proactively update customers and the sales team.

· Handle customer enquiries, complaints, and after-sales support in coordination with Technical Service.

· Coordinate sample requests, product trials, and required technical documentation (SDS/MSDS, TDS, COA, etc.).

· Maintain customer master data, quotation records, order trackers, and sales documentation.

· Prepare Daily, Weekly, and Monthly Sales MIS, pending order reports, dispatch reports, and sales dashboards.

· Support tender submissions, corporate account documentation, and new product launches.

· Ensure compliance with company policies, pricing approvals, and documentation standards.





Qualifications & Experience

· Graduate in Commerce, Business Administration, Science, or a related discipline.

· 2–5 years of experience in Sales Coordination, preferably in the Specialty Chemicals, Industrial Chemicals, or Manufacturing industry.

· Proficient in Microsoft Excel and MS Office.

Key Skills

· Excellent communication and coordination skills.

· Strong customer service orientation.

· Valuable analytical and reporting abilities.

· Ability to manage multiple priorities and work under deadlines.

· High attention to detail with a proactive approach.

Key Performance Indicators (KPIs)

· Timely quotation preparation and sales order processing.

· Order fulfilment and on-time dispatch coordination.

· Customer query resolution within defined timelines.

· Reduction in overdue receivables and improvement in collection efficiency.

· Days Sales Outstanding (DSO) performance.

· Accuracy of customer ledgers and sales documentation.

· Timely preparation of Sales MIS, ageing reports, and collection dashboards.

· Customer satisfaction and effective coordination with Pan-India sales teams.

· Compliance with credit policies, documentation, and internal processes.

Interested candidates can share their updated resume at [email protected] or Call on +91-XXXXXXXXXX / 93214 96207

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Sales Coordinator (India)
🏢 Satol Chemicals
📍 India