Job Description

- Should have excellent Communication Skills (written and verbal)
- Should be able to handle a team of 20-30 CSE(Inbound/Outbound)
- Provide the team with a vision of the project objectives
- Motivate and inspire team members
- Ensure discussions and decisions lead toward closure
- Intervene when necessary to aid the group in resolving issues
- Assure that the team members have the necessary education and training to effectively participate with the team
- Familiarize the team with the customer needs, specifications, design targets, the development process, design standards, techniques and tools to support task performance
- Assure that the team addresses all relevant issues within the specifications and various standards
- Provide necessary business information




- Help keep the team focused and on track
- Provide status reporting of team activities against the program plan or schedule
- Escalate issues which cannot be resolved by the team
- Provide guidance to the team based on management direction
- Analyze various reports including process dashboards & team performance reports.
- Managing daily floor operations, making daily reports and monitoring compliance and process consistency.

Salary
Between 3.00 Lac to 4.50 Lac (Depends on experience & interview)

Product
Personal Loan / Business Loan (Secured & Unsecured)

📌 Team Leader (India)
🏢 iServefinancial
📍 India